Our Policies

Behaviour Management – Holiday Club uses effective behaviour management strategies to promote the welfare and enjoyment of children attending the Club. Working in partnership with parents, we aim to manage behaviour using clear, consistent and positive strategies. The Club rules are clearly displayed at every session and are discussed regularly.

Complaints Policy At Holiday Club we aim to work in partnership with parents to deliver a high-quality childcare service for everyone. If for any reason we fall short of this goal, we would like to be informed in order to amend our practices for the future. Our complaints policy is displayed on the premises at all times. Records of all complaints are kept for at least three years.

Equalities PolicyAt Holiday Club we will ensure that we provide a safe and caring environment, free from discrimination, for everyone in our community including children with additional needs.

Our Club recognises that some children have additional needs or physical disabilities that require particular support and assistance. We will assess the individual needs of each child in consultation with their parents prior to their attending the Club. Should a child require more support than the usual holiday club staff to children ratio, parents will need an appropriate person (such as a vetted care worker) to accompany the child; or can arrange, where possible, with the Duty Manager for an extra holiday club staff member to be present at a cost of £64.00 per day. These adjustments will be made to ensure that children can access our services and are made to feel welcome.

Health & Safety Policy – Holiday Club considers health and safety to be of utmost importance. We comply with The Health and Safety at Work Act 1974 and the Workplace (Health, Safety and Welfare) Regulations 1992 at all times.

The Club has appropriate insurance cover, including employer’s liability insurance and public liability insurance.

Illness and Isolation – Parents are asked to keep their children at home if they have any infection. Parents are asked not to bring in any child who has been vomiting, or had diarrhoea, until at least 48 hours has elapsed since the last attack. Children should also not be brought to the Holiday Club if they have a temperature or infectious disease.

Parents are asked to be considerate when returning children to the Holiday Club following a notable infectious disease, such as Chicken Pox, Mumps etc, and we request that the recommended isolation period is observed.

Parents will be notified by a sign in the signing out area if there are any cases of infectious diseases, such as Chicken Pox, so they may be vigilant.

Safeguarding (Child Protection) PolicyHoliday Club is committed to building a ‘culture of safety’ in which the children in our care are protected from abuse, harm and radicalisation. The Club will respond promptly and appropriately to all incidents or concerns regarding the safety of a child that may occur. The Club’s child protection procedures comply with all relevant legislation and with guidance issued by the Local Safeguarding Children Board (LSCB).

Telephone: 01932 225 953 . Email: